Zinn® AdsGoogle Ads Connect Failed or Account Missing
Connecting Google Ads to Zinn® Ads failed, or an account is not in the list? The usual causes, what each message means and how to fix each one.
Short answer
Usually the sign-in was cancelled, access to Google Ads was not allowed, or the Google user you signed in with cannot reach that account. A manager account is never added itself: tick the accounts under it instead.
Why it happens
Zinn® Ads sees only the accounts your Google sign-in can open, and only once you allow access to Google Ads on Google's own page.
What Zinn® Ads does about it
Zinn® Ads says on the Ads page which of these happened, such as Connecting was cancelled at Google or This Google sign-in reaches no Google Ads accounts, and nothing is added until the sign-in completes.
What to do
- Press Connect Google Ads again and allow access to your Google Ads accounts.
- Sign in with the Google user that can open the account in Google Ads.
- For an account under a manager account, tick it under the manager; the manager account itself is not added.
- Check that you have a plan (Free is enough) and the owner or developer role in your organisation.
- An account marked Already added is connected: find it under Connected accounts.
Related pages: Google Ads
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