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Microsoft Advertising Connect Refused

Microsoft refused to connect your Microsoft Advertising account to Zinn® Ads? What each refusal reason on the Ads page means and how to fix it.

Zinn®, our Viking, reading his checklist beside a measurement rising over time.

Short answer

Microsoft refused the sign-in, and Zinn® Ads shows why: an administrator must approve the app, the account is not in the organisation it signed in to, the account is not assigned, or the Microsoft Advertising user signs in with a Google account.

Why it happens

Work accounts are governed by your organisation's Microsoft administrator, who can require approval before any new app is used.

What Zinn® Ads does about it

Nothing is added until Microsoft completes the sign-in, and the Ads page names the reason Microsoft gave.

What to do

  1. Administrator approval needed: ask your Microsoft administrator to grant consent to Zinn® Ads, then connect again.
  2. Not in that organisation: sign in with the account that can open your Microsoft Advertising accounts.
  3. Not assigned: ask your administrator to assign Zinn® Ads to your account.
  4. The user signs in with Google: in Microsoft Advertising, add a user who signs in with a Microsoft or work account, then connect as that user.
  5. Anything else: try Connect Microsoft Advertising again, and if it keeps failing, contact support with the code shown.

Related pages: Microsoft Ads

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