Stripe, Paddle or Freemius Sales Not Arriving
Stripe, Paddle or Freemius sales not reaching Zinn® Ads? Check the webhook URL, the events, the secret and Test mode, in that order, with this list.
Short answer
Check the source's card under Checkout providers: it shows the last delivery. Most often the webhook URL or its events are missing in the provider, the secret is wrong, or Test mode does not match the payments, since a test source never counts a live sale.
Why it happens
Each delivery is checked against your secret and the source's mode, so a mismatch is refused rather than counted wrongly.
What to do
- Check that the webhook URL in the provider is exactly the one Zinn® Ads shows.
- Check the events: four for Stripe, four for Paddle and three for Freemius, as each guide lists.
- Paste the signing secret or secret key again; a delivery whose signature does not match is refused.
- Make Test mode match the payments you are making.
Related pages: Stripe integration
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