Skip to content
Zinn® Ads

Stripe, Paddle or Freemius Sales Not Arriving

Stripe, Paddle or Freemius sales not reaching Zinn® Ads? Check the webhook URL, the events, the secret and Test mode, in that order, with this list.

Zinn®, our Viking, reading his checklist beside a measurement rising over time.

Short answer

Check the source's card under Checkout providers: it shows the last delivery. Most often the webhook URL or its events are missing in the provider, the secret is wrong, or Test mode does not match the payments, since a test source never counts a live sale.

Why it happens

Each delivery is checked against your secret and the source's mode, so a mismatch is refused rather than counted wrongly.

What to do

  1. Check that the webhook URL in the provider is exactly the one Zinn® Ads shows.
  2. Check the events: four for Stripe, four for Paddle and three for Freemius, as each guide lists.
  3. Paste the signing secret or secret key again; a delivery whose signature does not match is refused.
  4. Make Test mode match the payments you are making.

Related pages: Stripe integration

Included free with Zinn Digital® hosting

Host with Zinn Digital® and the click shield is free

On our hosting the click-fraud shield runs on the server, with nothing to install and nothing to pay.