Undo Did Not Restore a Change

Short answer

Undo works for 30 days after a change was made; after that the Undo button is gone. A change that was never applied, such as one rejected or stopped by a safety limit, has nothing to undo.

Why it happens

Undo puts the setting back to what it was before the change, through the same connection, so the account must still be connected.

What Zinn® Ads does about it

Undo keeps working while the kill switch is on or an account is paused, so a change can always be put back within its 30 days.

What to do

1. Check the change's Undo until date under Changes.
2. If the account needs reconnecting, sign in again, then press Undo.
3. After you press Undo, wait a moment: the change shows as Undone once your account is put back.
4. For a deleted ad, press Rebuild: it creates the ad again as a new paused ad.

Related pages: Undo and change log